INSTRUMENT REPROCESSING   SURETEK PRODUCTS   SERVICE METRICS   SURETEK QUALITY   ABOUT SURETEK    
                               
   
   
       
       
    Turnaround Time: SureTek has a service commitment to maintain its turnaround time within 5-7 business day.  As shown at right, 75% of customer orders complete reprocessing at SureTek within 5 business days and 97% within 7 business days.  Transit times to-and-from our Greenville facility depend upon customer location (2-8 business days).    
       
       
       
       
       
       
       
       
       
       
       
       
    Recovery Rates: On average, SureTek is able to return 84% of devices to its customers.  Most instruments can be reprocessed up to four times, while noninvasive devices can be reprocessed up to five times. As shown below, device recovery rates vary between 75% to 92% among SureTek product groups but do not vary significantly with the number of reprocessing cycles.    
       
       
   
   
       
       
       
       
       
       
       
       
       
       
       
       
       
     
  SureTek Medical    25 Maple Creek Circle  Suite B   Greenville, SC  29607     Phone 1.864.299.9743